Shipping: We ship all Cardio Wave Analyzer devices in the Continental US by 2-day FedEx, fully insured. We guarantee shipping within 3 days of your payment, but shipping is normally same day or next day.
Testing: Your device will be tested before shipment to ensure that everything is working correctly. Our quality control staff will ensure you receive a fully operational device.
Your Shipment will Contain:
- The Cardio Wave Analyzer device with 5 year extended warranty.
- Finger probe and all connecting cords.
- Copy of software to install on as many of your practice computers as needed.
- Training booklet.
- Access to Training Videos.
- The Cardio Wave Analyzer arrives ready to use. There are no hidden costs and no on-going fees.
Defective or Damaged Machines: If the device arrives to you damaged or not in working order, you must contact us within 48 hours of delivery and report the issue. We will remote access the machine and debug it. If the machine cannot be debugged, we will send you a shipping label to return the device and we will ship a new device.
Training: Once the machine arrives with you, we offer a number of training videos, plus we can also include a live instruction period via Skype which is conducted on line with us connected to your machine, we can do tests together, talk about the results and answer questions. We are always happy to answer your questions. You will also have access to our training video section on our website. An easy-to-understand instructional booklet is also sent with the device.
Terms and Conditions: All rentals, leases and sales are subject to the terms and conditions found at our Terms and Conditions Page. Purchasing, Renting or Leasing this device confirms your acceptance of our terms and conditions.